SHIPPING POLICY
Please make sure your address is correct and if the address is incorrect you are responsible for the return shipping cost. All International orders are shipped via FEDEX, DHL, or UPS.
We ship anywhere in the UNITED STATES using USPS. Due to the high volume of orders, please allow 1-2 business days for processing and payment verification. USPS delivery takes 3-5 business days, PLEASE NOTE that this doesn’t include holidays or weekends. If your order is needed ASAP please select EXPRESS shipping during checkout. Express shipping will be processed within the same day you place your order and will be shipped out the next business day.
Once your order has been shipped, you will receive an email with your tracking information. To track your order at any time, you’ll be able to use your tracking number that was sent via email.
PLEASE READ CAREFULLY
- Make sure your address is correctly.
- Make sure your name is spelled correctly.
- Please contact us if your tracking doesn’t update in 5 business days via email at pr3ttykouture@gmail.com and one of our team will be happy to assist you.
- Please contact us ASAP via email at pr3ttykouture@gmail.com if you notice that the information you entered for your shipping address is incorrectly we will be happy to assist with getting that issue fix on our end.
We know it can get frustrating at times if your tracking information states that your package was delivered and you have not received it, your FIRST step is to contact your local USPS directly. Send us a via email at pr3ttykouture@gmail.com and we can make an attempt to assist you, but please keep in mind that Pr3tty Kouture DOES NOT has no control over any packages that states delivered or lost in the mail and we DO NOT issue any refunds.
The cost of shipping returns are paid by the customers. We are NOT responsible. Returns will take 7-10 business day after delivery to be processed.
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